Registration is free of charge.

There is no ad for it. We recommend that you save the videos you want to watch or have already purchased directly to your watchlist.

To add videos to the watchlist, go to the desired learning unit. Click on “Start now”. A new window will open in which you will find an icon (white circle with a plus). Click on this symbol to save the learning unit to your watchlist. Your watchlist can be found in your user profile.

Paid courses are marked with a lock symbol. All other courses are available free of charge.

After successful booking and receipt of payment, you will receive your invoice from us by e-mail.

Important note: To prevent the unwanted dissemination of our learning content, our paid courses are only available to you for a limited period of time!

Normal courses are available for two weeks after purchase. You have two months’ access to complete courses. If you need more time, please let us know and we can adjust your access accordingly.

No, you can watch the individual course videos as often as you like. However, please note the limited time period for paid courses (see previous question).

Sharing your account is not permitted. Please also note that your user can only be logged in on one device at a time.

If you have any queries or technical difficulties, you can reach us from Monday to Thursday from 09:00 to 17:00 and Fridays from 09:00 to 15:00.

Contact us directly via the chat function or send us an email to academy@goldeneye.de.
You can reach us by phone at +49(0) 7271 98 999 10.